Michael R. Renfrow

 

PROFESSIONAL OBJECTIVE

 

Continue to provide leadership, experience and expertise in Campus Planning and Facilities Management and related campus services for the State University of West Georgia.

 

SUMMARY OF QUALIFICATIONS

 

Background reflects over 30 years experience of progressive management in the     administration of facilities management and operations for major universities.

 

Ø       A record of increasing responsibilities and demonstrated professional success in leadership and management of a wide range of complex business activities in facilities planning and management, safety and risk management, and university housing.

 

Ø      Broad understanding of issues facing a university, and the ability to work effectively with all constituency groups.

 

Ø      Demonstrated leadership and administrative skills in planning and program development, project development, design of architectural and engineering plans for capital programs, contracting for major renovation, and implementation of capital budget plans.

 

Ø      Achieved a competitive advantage by developing capabilities and core competencies within the workforce through team building and a “people-oriented” approach to provide superior value to the customers.

 

Ø      Excellent organizational, administrative and project management skills; competent in diagnosing critical areas, staying focused and translating strategies into concrete action utilizing total quality management principles and business reengineering practices.

 

Ø      A record of achievement in being an effective communicator, a skillful problem solver and negotiator who is creative, responsive to opportunities, has integrity, and a sense of humor.

 

Ø      Implemented performance management strategies that dramatically improved customer satisfaction, created a “culture of commitment”, increased productivity, and achieved the business objectives. 

 

Ø      Significant experience in strategic planning, goal setting, and the development and implementation of service philosophy and delivery programs.

 

Ø      Experienced in leading a “learning organization” by recognizing the ever-changing business environment coupled with success in leading change efforts in transforming “mature” organizations into high-performance environments.

 

 

PROFESSIONAL EXPERIENCE

 

 

2000 – Present  STATE UNIVERSITY OF WEST GEORGIA – Carrollton, Georgia

                        ASSISTANT VICE PRESIDENT, CAMPUS PLANNING & FACILITIES

Serve as the University Administrator responsible for Campus Planning and Facilities.  Coordinate and implement the capital planning program for the institution.  Provide leadership to the Director of Campus Planning and Development, the Assistant Director of Risk Management/Environmental Health and Safety, and the Director of Facilities and Grounds.  Develop and implement programs on Historic Preservation, Energy Policy and Conservation, Assessment, Space Planning, and Operations and Maintenance.  Provide the leadership, strategic planning, and inspire outstanding customer service to the students, faculty, and staff regarding the institutions physical facilities.

 

 

1997 – 2000      STATE UNIVERSITY OF WEST GEORGIA – Carrollton, Georgia

                        DIRECTOR OF FACILITIES & GROUNDS

Conducted the planning, organizing, coordinating and directing of all Facilities and Grounds functions.  Responsible for all physical facilities; facilities budget; supervision of facilities personnel, supervision of remodeling of facilities; repairs and maintenance, custodial crew, grounds crew, and supporting services of facilities.  Oversees approximately 135 employees; 395 acres of land; and a full motor vehicle operation at a campus facility serving over 9000 students.  Additionally, responsible for the development, administration, management and accountability of a facilities budget approximating $8,000,000. 

 

 

1995 – 1997      THE CARPENTER GROUP – Richmond, Virginia

                        PRESIDENT

An organizational development consulting group dedicated to helping organizations meet the challenge of continuous learning and improvement.  Focusing on the following:  organizational development, leadership, performance management, and managing complex change.  Consultant services are provided on visioning, cultural analysis, core leadership competencies, change management, strategic planning, business re-engineering, team-building, and facilities analysis and evaluation.  Conduct customized training and workshops.  Clients include several colleges and universities, a city government, a major corporation, and a health maintenance organization.

 

 

1992 – 1995      UNIVERSITY OF RICHMOND – Richmond, Virginia

DIRECTOR OF FACILITIES MANAGEMENT

Directed all aspects of planning, design, construction, renovation and maintenance of existing and new institutional, residential and recreational facilities and grounds comprising a total of 2.1 million square feet and over 350 acres.  Supervised a staff of 180 and monitored and controlled a budget of over $7 million.  Negotiated, administered and monitored all contracts and subcontractors.  Improved communications and assured the coordination of services between vendors, contractors and university departments.

 

 

 

 

 

 

 

 

EDUCATION

 

                        SOUTHERN ILLINIOS UNIVERSITY

                        BACHELOR OF SCIENCE:  MARKETING

 

 

ASSOCIATIONS      

 

                        Association of Higher Education Facilities Officers (APPA)

                        Society for college and University Planning

                        Kiwanis – Carrollton Chapter

                        Carrollton Trojan Athletic Booster Club