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Faster. Friendlier. Easier.
How was our service?

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    Personally Serving You -

    Faster. Friendlier. Easier.

    University of West Georgia

    Division of Business & Finance

    Customer Service Rating Card

    Date:  
    Name:
    Phone:
    Department providing service: 
    Employee providing service: 

             

    Please – Rate Our Service

     

    Strongly
    Agree

    Agree

    Undecided

    Disagree

    Strongly
    Disagree

    How appropriate was the information provided you regarding your request (knowledgeable).

    The time taken to respond to your request was (responsiveness) within promised parameters.

    Please rank your impressions regarding how courteous you found the person/staff responding to your need.

    Please rank your impressions regarding how helpful the person(s) was in facilitating your request.

    How do you rate the ease of which you were able to find an answer to your request (accessibility).

    Additional Comments:

    Please provide an explanation for any areas marked Disagree/Strongly Disagree.

     

    Department of Human Resources | Office Hours: 8:00am-5:00pm | Phone: 678-839-6403 | Fax: 678-839-6425 | hradmin@westga.edu |

    Last Modified: 4/14/2007