Robert J. Swanson, Jr.

 

 

EDUCATION

            Bachelor of Arts, Oglethorpe University, Atlanta, GA

            Major: Business Administration and Behavioral Science, Minor: Economics

 

RELEVANT EXPERIENCE

            University of West Georgia, Carrollton, GA                         March 2004 – Present

            Bookstore Manager

 

·        Hire and supervise bookstore employees to ensure high levels of customer service

·        Evaluate bookstore merchandise and vendor relationships in terms of profit, product,

            and inventory

·        Improve operational procedures and efficiencies to generate additional revenues

·        Enhance store image with student and faculty committees

·        Upgrade and improve the bookstore POS system

 

            MBS Services, Inc., Columbia, MO                                               July 1990 – March 2004

            Marketing Representative

            Responsible for:            5.5 Million in Textbook Sales

                                                1.2 Million in Textbook Purchases

                                                128 Accounts in 6 States

·        Coordinate over 100 textbook buybacks per year – staffing, funding, equipping, promoting and supervising

·        Consult with bookstores to increase profits within the textbook area through increased used book mix, lower inventory and order consolidation techniques

·        Establish and maintain a network of store managers who can advise in non-textbook areas at underperforming stores

·        Organize and conduct group and store level software training

·        Computer software support for Point-of-Sale, Text Management, Online Text Management (TA Online), E-Commerce and buyback software

·        Hardware support on IBM A/S 400, PC’s and networked PC’s

·        Promote MBS Services at state, regional and national meetings

 

            University Book Services, Atlanta, GA                                               August 1988 – July 1990

            Assistant Warehouse Manager

·        Staffed and delegated jobs to warehouse personnel

·        Trained staff on IBM System 36 and PC Inventory systems

·        Coordinated inbound and outbound textbook shipments

·        Organized textbook buybacks with staffing, supervision, funding and promotion

·        Represented company at state meetings

 

           

Retail Store Manager                                                                                              

·        Responsible for overall performance of store operations in a competitive off-campus setting including text and trade books, soft goods, paper goods and greek merchandise

·        Trained store personnel in daily operations procedures

·        Promoted store through multi-media advertising

·        Developed store and faculty relationships

·        Oversaw store remodeling process

 

 

Professional Affiliations

·        Georgia Association of College Stores

·        National Association of College Stores

·        National Association of College Auxiliary Services

 

Achievement and Awards

·        2003 Top Regional TA Online Installations

·        1999 Million Dollar Salesman

·        1994 Top Purchase Percentage Increase

·        1993 Top Purchase Percentage Increase