CHARLOTTE  E.  KRAFT

Email: ckraft@westga.edu

 

WORK EXPERIENCE:

 

2002-Present          Benefits Counselor, Human Resources, State University of West Georgia,

                    Carrollton, Georgia.  Responsibilities include conducting new employee

                    orientation sessions, completing and processing benefits related paperwork,

researching and responding to benefits related inquiries, conducting exit interviews for terminating employees, assisting with benefits open enrollment, administration of tuition remission/reimbursement program, coordination of Human Resources printed materials, providing requested information, reports, labels, etc.,  coordination of  staff  recognition program and special events (i.e., annual Benefits Fair and Staff  Appreciation Day), handling written and verbal employment verifications, handling purchasing issues and departmental paperwork,  distribution of  human resources communications, completion of revisions and updates to handbooks and manuals, coordinating training/development opportunities in concert with Continuing Education, supervision of student workers, and maintenance of Human Resources web site information. 

 

1996-2001          Training Coordinator, Human Resources, State University of West

                    Georgia, Carrollton, Georgia.  Responsibilities included the coordination of

faculty and staff training and development opportunities and programs, coordination and planning of special events (i.e., annual Benefits Fair and Staff Appreciation Day), administration of staff recognition program, administration of tuition remission/reimbursement program, coordination and distribution of human resources communications, researching human resources issues, assisting with new employee orientations,  assisting with benefits open enrollment, completion of employment verifications, completion of revisions and updates to employee handbooks and personnel forms, coordination of  procedures manuals, serving on  search committees, and  maintenance of Human Resources web site information.

 

1986-1995             Senior Administrative Secretary, Vice President’s Office for Business and

Finance, State University of West Georgia, Carrollton, Georgia.

Provided administrative support to the Vice President for Business and Finance.  Responsibilities included scheduling meetings, maintaining calendar, making travel arrangements, composing correspondence, preparation of monthly sales tax reports, invoice payment, maintaining business and financial records for the institution, and acting as liaison between the Vice President’s Office and campus offices and the public in conveying University and Board of Regents policies and regulations.

 

1979-1985             Senior Secretary, Dept. of Geography (College of Arts & Sciences), State University of West Georgia, Carrollton, Georgia.         

Provided secretarial and clerical support to faculty and department chair.

Responsible for maintaining departmental budget, preparation of exams, faculty publications and promotion paperwork, correspondence, student and faculty records, travel arrangements, purchasing paperwork, processing departmental paperwork, textbook orders, class schedules, and managing academic office.

 

EDUCATION:

 

                    B.S. in education, A.S. in office administration, State University of West Georgia.

                    Carrollton, Georgia.