1* |
Departmental
Mission/Vision Statement (url only, required) |
http://www.bf.westga.edu/EffectEval/Assessments/SFS.asp |
2* |
Departmental
Statement of Goals, Process to Assess These Goals, and Assessment Results (url only, required) |
http://www.bf.westga.edu/EffectEval/Assessments/SFS.asp |
3* |
Give an
Example of How your Department Used the Assessment of Goals and Outcomes to
Change/Improve a Process (required) |
We have effectively utilized the portal and our student’s “myuwg” accounts to post announcements and deadlines.
We have improved on our web-based short-term loan application process.
We continue to cross-train SFS staff. |
4* |
General
Statement of Department Condition (required) |
Student Financial Services is in good condition. With the limited return of a regular staff
member who has been out on medical leave, we are beginning to get back in our
normal routine. The other staff members
have taken on additional tasks and we have utilized our student workers to
help with the shift in responsibilities. |
5 |
Departmental Achievements |
We
continue to update our SFS website and improve on the delivery of
announcements and deadlines utilizing the portal and “myuwg” accounts. We continue to serve on the RACAR committee
and assist in development of GA Best Practices for Banner Accounts
Receivable. We were able to keep SFS
running smoothly with a regular member of our Staff out on medical leave. |
6 |
Staff
Productivity |
Several staff members served on various committees and attended a
number of workshops. Committees served
on included RACAR, Strategic Enrollment Committee, and Dr. Stone’s
committee. Meetings or workshops
attended included, Georgia Summit for Banner Users, Banner Accounts
Receivable meetings, NACUBO Student Financial Services conference, and SACUBO
conference. Short-Term Loan
collections increased by 1% and SFS staff processed 852 short-term loan
applications. We maintain a Perkins
Loan portfolio of 4,552 of which 1,292 are active. Perkins collections increased by 3% and we
processed a total of 191 new Perkins Loans for FY 06. Student Accounts receivable collections
increased by 1% from last year. |
7 |
Student
Achievements |
Our student worker was named Student Worker of the Year this year. Taniesha Snell has been our student worker
since her Freshman year and graduated this May. |
8 |
Other
Awards, Distinctions, and Achievements |
| |
