The State University West Georgia
Business & Finance Division
Office of the Comptroller Assessment
FY 2002 - 2003
Institutional Mission Reference
This unit supports the University’s overall mission by providing the highest quality business processes and services quickly and conveniently in a personal environment.
Institutional Goals Supported
“Bread and butter” goal number 4 (public relations), goal number 5(the university experience), number 6 (student, faculty and staff morale), number 9 (information technology)
Intended Objective 1
An annual audit with no findings and the highest ranking by the University System Office Audit staff
Method for Assessing Objective 1
- Annual State Audit
- Annual rankings by the University System Office Audit staff
Intended Objective 2
Implementation of student refunds via ACH
Method for Assessing Objective 2
- Survey the participating students
Intended Objective 3
Lower default rate on Perkins loans & implementation of e-signatures for Perkins promissory notes
Method for Assessing Objective 3
- Monthly analysis from Campus Loan Manager that provides the default rate for Perkins loans
- Survey of participating students
Intended Objective 4
Increase collections on student accounts and returned checks
Method for Assessing Objective 4
- Analysis of receivables on a semester basis
- Annual audits from State Dept of Audits, University System Office, or internal audits
Intended Objective 5
Timely creation & submission of all budgets, amendments, and financial reports required by University System Office
Method for Assessing Objective 5
- Analysis of all deadline dates and submission dates on a monthly, quarterly, and annual basis
- Surveys & information sessions on creation of budgets, reporting process
- Feedback from web ledgers and announcements on the accounting listserv for department budget managers
