The University of West Georgia

Business & Finance Division

Budget Services Assessment

FY 2006 - FY 2007

Departmental Mission
The mission of the Department of Budget Services is to provide excellent customer service by assisting the university campus in planning and budgeting revenue and expenditures to make the best use of fiscal resources in a method that is consistent with guidelines instituted by the Board of Regents of the University System of Georgia. By way of these efforts, the department supports the University's goal of becoming a leading educational institution.

Department Goals
It is the goal of Budget Services to provide the necessary information for the administration to make informed decisions for planning and budgeting purposes. The department will prepare the original budget and all amendments and reports accurately and in a timely manner. In reaching this goal it will be necessary for the department to provide assistance and training to all other departments on campus both in joint workshops and individually as needed. It will also be necessary for the department to continually improve the processes in the development of the original budget to insure enough time is available for examination and analysis of entries.

Budget Services will process all forms for position management and forward the forms on to the required departments in a timely manner. The department understands the importance of such forms reaching the appropriate departments quickly. The department will deliver faculty contracts and employee letters on the date expected.

It is also the goal of the department to have information readily available upon request which necessitates excellent records management.

Assessment Process

1. The goals of the department can be assessed by the accuracy and timeliness of our reports.
2. The accuracy of revenue and expenditure forecasting will be assessed by the USO Quarterly Projections Report.
3. Customer satisfaction surveys will assess how well our customers feel we handle their problems. Such surveys are scheduled to be conducted every few years.

Assessment Results

1. Reports due the Central Office have been delivered on time during the past year.
2. Faculty contracts and employee letters were delivered on the specified date promised.
3. The variances for the first quarter USO Quarterly Projections Report, general funds, were -.6% for revenue and 5.9% for expenditures.
4. A customer satisfaction survey was conducted in December 2006 as part of the campus wide communication audit.