Business & Finance Division
BPR Planning Executive Summary
June 1,
2004
The Planning Session
of 5/19/04,
proved exciting in that BPR areas were identified and promoted by each of the
representatives in attendance. Those processes
included:
|
Core Business Process
|
Originating Department
|
|
Time and Attendance
|
Human Resource
|
|
Document Management
|
Business and Finance
Division
|
|
Budget Management Systems
|
Accounting
|
|
Arrest Management
|
Public Safety
|
|
P-Card
|
Purchasing
|
|
Program Management
|
Campus Planning &
Facilities
|
|
Budget Process
|
Campus Planning &
Facilities
|
|
Return to Work Process
|
Campus Planning &
Facilities
|
|
Chemical Management
|
Campus Planning &
Facilities
|
|
PBX
|
Auxiliary
|
|
Higher One
|
Auxiliary
|
|
Meal Plan Registration
|
Auxiliary
|
The goals outlined at the end of the meeting were also
encouraging in that momentum and direction were identified, and each
representative expressed a willingness to participate in processes that will
make a difference to their department.
The goals included:
- Develop
a way to institutionalize BPR, develop a better reporting method (Annual
Report, SACS Review) and provide periodic web updates.
- Define
methods to measure Customer Satisfaction in all Business and Finance
areas.
- Have
each department evaluate all current and completed projects for
consideration of BPR analysis.
- Define
the 10 processes described during the presentation and align them for
future consideration.
- Have
the committee that met today, meet each month (following the B&F Staff
meeting).
- Establish
committee guidelines.
- Consider
reward incentives for cross-functional teams.
- Reduce
the time required to make a decision that allows implementation of BPR
processes and other campus continuous improvement opportunities.
- Modify
the model (table) that was used for BPR by possibly adding cost/funding
and decision points.
For the June meeting, the following decisions must be
considered:
- Prioritizing
processes for BPR.
- Determine
the mission and message of this effort
- Identify
team members
- Establish
a time table for starting and completion.
- Review
meeting requirements.
- Identify
requirements for completion.
- Discuss
Customer Satisfaction measurements for each area, methods of application
and documentation of results.
Please advise which day in June would be appropriate to
meet?
dl
