Business and Finance Division

Business Process Redesign

4/25/04 Notes

 

 

Attendees:  Bill Gauthier, Mike Renfrow, Bob Watkins, Stephanie Rooks, Tricia Durrough, Dan Lewis, Cathy Osborne, Robin Mullinix, Mark Gerspacher, Jerry Mock

 

 

• The meeting commenced at 10:00 a.m. with a review of the minutes from the 5/19/04 planning session.  Jerry noted that there were some corrections required in the agenda but that he would wait until we reviewed the project section.

 

• After a proactive discussion on whether it was necessary to change the existing 2000 mission statement, the following mission statement was developed and approved:

To assure UWG stakeholders of our commitment for excellence in all Business and Finance operations through continuous improvement of organizational processes and professional customer service.

 

• The following vision statement was modified and approved:

 

We are a high quality business service provider leading the university system in value added customer service through excellence, innovation and dedication where;

 

Ø      We strive to earn our customers trust.

Ø      Employees are valued individuals and team players.

Ø      Customers are treated with respect.

Ø      Business strategies are driven by planning for the future.

Ø      Innovative business practices provide quality services in support of attracting and retaining students, faculty and staff.

 

• The table identifying core processes to be addressed in this effort was modified to include the following team members and progress:

 

Core Business Process	Originating Department	Team Leader/Members	Accomplishments
Time and Attendance	Human Resource	Stephanie Rooks	Met with Kronos  T&A representatives
Document Management	Business and Finance Division	Tricia Durrough/ Stephanie Rooks (Robin Mullinix)	Discussion
Budget Management Systems, reporting (Columbus Model)	Budget	Mark Gerspacher (Tricia Durrough)	Waiting on Central Office/OIIT
Civil Operating Procedures for Students (COPS)	Public Safety	Tom Mackel
Core Business Process	Originating Department	Team Leader/Members	Accomplishments
P-Card	Purchasing	Tricia Durrough	Yes
Program Management	Campus Planning & Facilities	Lynn Agan Danny Duke Lee Jones Tim McWhorter Lilly Nixon Ricky Watts	In progress: met twice, presentation ready, presentation need criteria for judging
Budget Process - Plant Allocations	Campus Planning & Facilities	Bob Watkins Christy Anderson Tim Cannon Mark Gerspacher Wanda Williams	In progress: met twice, presentation ready,
Return to Work Process	Campus Planning & Facilities	Bob Watkins Patti Stilson Theresa-Jablecki-Kriel	In progress: met twice, presentation ready,
Chemical Management	Campus Planning & Facilities	Theresa-Jablecki-Kriel Campus Safety Committee	Met once
PBX	Auxiliary/ITS	Jerry Mock/John Stogner	In implementation
Higher One	Auxiliary/Budget Services	Jerry Mock/Mark Gerspacher	Evaluation/assessment
Meal Plan Registration	Auxiliary/ITS	Jerry Mock	Debugging

 

• Bob Watkins reviewed the purpose and progress of the core processes being reviewed in Campus Planning and Facilities.  The Budget Process BPR is 95% complete with a future visit being planned by some of the team members to Columbus State University. 

 

Bob also inquired if there would be any kind of incentive offered for the team members participating in BPR.  Mr. Gauthier requested that he submit a proposal along with criteria.

 

• The agenda was not completed and the next meeting is scheduled for Tuesday, 9/7/04, at 1:30 p.m.
• The meeting adjourned at 12:00 p.m.

dl